EB. Could you tell us your background prior to starting your business?
NM.Prior to starting my current business, I ran a small customer service auditing business. I would audit customer service provided by businesses ranging from independent stores to large, multinational corporations. I evaluated the overall customer experience and provided reports to companies. I enjoyed it for awhile and learned a lot –you can never learn too much about providing excellent customer service! But I outgrew it and knew it wasn’t something I wanted to do long-term. That’s when I got into media.
Education-wise, my degree is in Business and Political Science. I love politics and international cultures. I’ve had the opportunity to visit more than 50 countries and I love the experiences you have while traveling.
EB. What inspired you to start your award winning blog: “She Takes on the World”?
NM. I started She Takes on the World as more of a personal blog while I was still traveling a lot. It was a way to keep in touch and share my experiences. As I shifted my priorities to focus on building my business the blog naturally shifted to more of a business and entrepreneurship blog.